Look here to find information on current projects happening in our community to enhance your water service.
Meter Upgrade Project
January 19, 2024
Water Meter Upgrade Project
New water meters are coming to Ward Water & Sewer!
With many of our existing water meters reaching the end of their useful life, the Ward Water & Sewer Department is upgrading our entire system to Advanced Metering Infrastructure (AMI) water meters that will help us better serve our more than 4,800 customers.
The AMI system reads meters remotely and gathers consumption information more frequently than your current older meter is doing today. This new technology will help to troubleshoot and quickly fix issues, potentially avoiding damage to property and unexpected charges.
How will new meters impact Ward Water & Sewer customers?
Between the December 2023 and the summer of 2024, Ward Water & Sewer technicians and AMI meter replacement teams will be replacing older water meters throughout the water system in phases. You do not need to be home when the new meter is installed.
If your neighbor receives a new meter but you don’t, you already have an AMI meter and won’t need a new one.
Should you have any questions about the meter upgrade program, please contact Ward Water & Sewer at 501-843-2271.
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